Privacy Policy

1. Introduction

SMSGraph ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we collect, handle, use, and safeguard your personal information when you visit our website, submit lead forms, or interact with our services including WhatsApp API, Bulk SMS, RCS, Voice IVR, AI Chatbots, and Custom Web Development.

2. Information We Collect

When you fill out lead forms or request a strategy demo on our website, we may collect personally identifiable information (PII) including:

• Full Name
• Business Name / Organization Type
• 10-Digit Mobile / Telephone Phone Number
• Work Email Address
• Specific Service Requirements and Monthly Message Volume

3. How We Use Your Information

We use the collected information strictly for legitimate business purposes, including:

• Contacting you via phone call, SMS, or WhatsApp to fulfill your requested demo or consultation.
• Providing custom pricing quotes and technical proposals for our services.
• Improving website performance, security, and user experience.
• Complying with statutory legal, TRAI DLT, and regulatory requirements.

4. Non-Sharing & Data Security Commitment

We do NOT sell, rent, trade, or share your Personally Identifiable Information (PII) with any unauthorized third parties or data brokers for marketing purposes. All lead form submissions are transmitted securely via SSL encrypted connections (HTTPS) using secure server-side POST requests.

5. Cookies & Advertising Policy Disclosures

We use Google Analytics (GA4), Google Tag Manager (GTM), Microsoft Clarity, and Google Ads conversion tags (`AW-10777701692`) to measure advertising performance and website traffic patterns. These third-party services may use cookies to analyze visitor interactions. You can disable cookies at any time through your web browser settings.

6. Contact Us

If you have any questions or wish to request data correction or deletion, please contact our Data Protection Officer:

SMSGraph Support Team
Email: privacy@smsgraph.com / sales@smsgraph.com
Phone: +91-9319855815
Address: 307, Tower A, Bhutani Alphathum, Sector 90, Noida, UP 201304