Terms & Conditions

1. Acceptance of Terms

By accessing or using the SMSGraph website, requesting a strategy demo, or contracting for services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Description of Services

SMSGraph provides enterprise messaging and web engineering solutions including WhatsApp Business API automation, Bulk SMS, RCS Business Messaging, Voice IVR cloud telephony, AI Chatbots, and Custom Web Application Development for healthcare and enterprise clients.

3. Compliance & Acceptable Use Policy

Clients utilizing SMSGraph messaging gateways (SMS, WhatsApp, RCS, Voice) must comply with all applicable telecommunication regulations including TRAI DLT regulations, Meta WhatsApp Business Commerce Policies, and spam prevention laws. Sending unauthorized, fraudulent, or illegal broadcast messages is strictly prohibited and will result in immediate account termination.

4. Intellectual Property

All content, branding, code, and graphics on this website are the property of SMSGraph or its licensors and are protected under copyright and intellectual property laws.

5. Limitation of Liability

SMSGraph shall not be liable for any indirect, incidental, or consequential damages resulting from network delays, telecom operator outages, or third-party platform API changes beyond our reasonable control.

6. Contact & Disputes

For inquiries regarding these Terms & Conditions, please write to sales@smsgraph.com or call +91-9319855815.